HandyMen is a service marketplace where users can create accounts, post or offer services (via worker profiles), browse service categories and worker listings, book jobs, and manage the full booking lifecycle (accept, start, complete, cancel), rescheduling, disputes, reviews, and booking history.
If you do not agree with this Privacy Policy, please do not use the App or the website.
We collect information in the following ways:
With your permission, we may collect approximate or precise location to help you discover nearby workers, estimate service availability, and improve matching. You can enable or disable location permissions in your device settings at any time.
We may receive limited information from third-party service providers that help us operate HandyMen (for example, SMS/OTP delivery providers, hosting providers, or analytics providers). We do not control how third parties collect or use your information; their practices are governed by their own privacy policies.
We use your information to:
Depending on your location, we process personal information under one or more of these legal bases: (a) to perform our contract with you (provide the marketplace and bookings), (b) to comply with legal obligations, (c) for our legitimate interests (security, fraud prevention, service improvement), and/or (d) with your consent (e.g., precise location access).
We do not sell your personal information. We may share information as follows:
To enable bookings and job fulfillment, we may share relevant information between users and service providers, such as names, profile details, worker profile/service details, booking details, and service location information (as needed for the job).
We may share information with trusted vendors who help us operate HandyMen (e.g., hosting, SMS/OTP, email delivery, customer support tooling, analytics), strictly for providing their services to us and subject to appropriate safeguards.
We may disclose information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect rights, safety, and security of HandyMen, our users, or the public (including investigating suspected fraud, abuse, or violations).
If we are involved in a merger, acquisition, financing, due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of that transaction, subject to standard protections.
We retain personal information only as long as necessary to provide the service and for legitimate business purposes, such as maintaining booking history, resolving disputes, enforcing agreements, complying with legal obligations, and preventing fraud.
Depending on your location, you may have the right to:
You can update certain profile details directly in the App. For other requests, contact us using the details in the “Contact Us” section.
We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no system can be guaranteed 100% secure.
HandyMen is not intended for children under the age of 18 (or the minimum age required by your country). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps.
Your information may be processed and stored in countries other than your own, including where our service providers operate. Where required, we use appropriate safeguards to protect your information in accordance with applicable laws.
The App or website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing them with your information.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy in the App and/or on our website and update the “Last updated” date above.
If you have questions or requests about this Privacy Policy or your personal information, contact us:
Contact us via email for all correspondence.
Note: If HandyMen processes payments in-app, uses third-party ads/remarketing, or stores government IDs/background checks, you should update this policy to reflect those data types and purposes.